The Agency for Healthcare Research and Quality (AHRQ) commissioned the creation of this Health Literacy Universal Precautions Toolkit. This toolkit builds on the principles of universal precautions, or specific actions that providers can take to make health information more understandable for all patients. It is designed to be used by all levels of staff in practices providing primary care for adults and/or pediatric patients. The toolkit includes: (a) A Quick Start Guide; (b) The Path to Improvement (which outlines the six steps to fully implement the toolkit); (c) Twenty short tools to identify and address areas that need improvement; (d) Links to Internet resources; (e) An appendix with resources to support implementation (e.g., sample forms, posters, PowerPoint presentations, and worksheets).
Developed by the University of North Carolina at Chapel Hill's North Carolina Program on Health Literacy. http://www.nchealthliteracy.org/toolkit/