Columbia University's Clinical Trials Network offers this 'lessons-learned' summary of communications tips and best practices for others working in the context of Clinical and Translational Science Awards (CTSAs) and Practice-based Research Networks (PBRN)s. Click here to download.
Courtesy of J. Thomas Bigger, MD. Professor of Medicine and of Pharmacology and Medical Director, Columbia University Clinical Trials Network.  http://irvinginstitute.columbia.edu/resources/community_engage.html